Reviews

Had my FUE hair transplant last week with Dr Grahame Shaw. He gave me such confidence in his work and how the day would pan out. From taking time to re drawing my hairline until he and I were happy with it until the finish, which included an extra 100 top up grafts so everything was to his liking. The staff were lovely, friendly and ultra professional. Dr Shaw even got me dressed and walked me to the door. Pure class.The next day Marzena put my mind at rest after I hit my head on the cab door. She attended 2 dislodged grafts and washed my hair. What an angel.
Would absolutely recommend.

Dr Sebastian was a complete professional during my online video consultation. He is very personable, and look the time to explain all of my options thoroughly. Whilst I am not quite a candidate yet and would be better suited to medical approach for my age, I appreciated the honest approach where another clinic was trying to offer me a date at a reduced rate and frequently followed up for me to book. I'll definitely stay in-touch with Dr Sebastian as I go through the medication strategy first as I felt an instant pull with him and that he truly does care. Thank you team!

I had a really positive experience throughout my hair transplant. From the start, Dr Grahame came across as someone who genuinely cares about the end result, not just the procedure itself. He spent a lot of time planning and designing the hairline and overall approach, and it was clear he sees this as a craft as much as surgery — very much a hair connoisseur.

Marzena was fantastic and clearly Dr Grahame’s right-hand person. She was welcoming, cheerful, and incredibly reassuring throughout, which made a big difference. The whole experience was centred around making you feel comfortable and looked after, and I genuinely felt like the number one priority the entire time.

The only part that wasn’t much fun was the initial anaesthetic injections, which are uncomfortable, but thankfully short-lived. I had two days of surgery, so going into the second day I felt much more mentally prepared. Once the anaesthetic kicks in, it’s surprisingly relaxed — watching TV, chatting with the team, and passing the time quite easily.

Overall, it was a very calm, professional, and well-run experience, and I’m really glad I chose this clinic.

From the very first Zoom consultation, my experience with WMG was nothing short of exceptional. Every individual I interacted with—from the coordinators to the medical team—was incredibly professional, kind, and attentive. They took the time to answer all my questions, made sure I felt comfortable, and provided clear guidance every step of the way.

The procedure itself was a two-day process, and I was genuinely impressed by how smoothly everything went. The team worked with precision and care, and their attention to detail was evident throughout. The follow-up wash the day after the second procedure was handled with the same level of excellence, leaving me feeling confident and well looked after.

What really stood out was the warmth and dedication of everyone involved. It felt like more than just a medical service—it was a personalized, supportive experience that exceeded my expectations.

I would enthusiastically recommend WMG to anyone considering treatment, whether you're based in the UK or traveling from the States. Their commitment to quality and patient care is truly world-class.

The experience was really amazing. They were extremely accommodating in terms of setting up the procedure and fitting me in. I had pre zooms with the surgeon to go through everything. The set up was really professional and precise and the attitude of the staff was really welcoming, kind and friendly. It's quite a bit procedure and I felt reassured and supported throughout the whole process. The post care support and contact has also been very generous. I would really recommend Westminster Medical Group.

I had a hair transplant with Dr Sebastian Deme and his great team at Westminster Medical Group, the whole experience has been excellent from start to finish. I spoke to several different clinics beforehand, but what really stood out to me was being able to meet Dr Deme in person during the initial consultation and understand the options and recommendations specific to my needs. That made a big difference and helped me feel confident in my decision. There was no pushy sales approach at all — just clear, honest advice.

From the consultation through to the operation day, everything was handled with professionalism. Dr Deme and his team explained all the details thoroughly, and I knew exactly what to expect. On the day of the procedure, the atmosphere was calm and relaxing, and the whole team made sure I felt at ease throughout.

Communication has been excellent at every stage, and I’m really pleased and looking forward to seeing the long term results. I’d definitely recommend Westminster Medical Group to anyone considering a hair transplant.

I had a hair transplant with Dr Grahame Shaw at Westminster Medical Group, and I’m really pleased with how it went. From the consultation to the surgery itself, everything felt professional and well-organised. The clinic only does one surgery per day, which gave me confidence that I had their full attention. I’m now a few days post-op and already very happy with the design and service. Highly recommend for anyone looking for a London-based option.

I am especially happy with the donor area. Best I have seen usually the holes are much bigger but mine were tiny and unoticable from day 1.

Very friendly and professional experience from start to finish. Quick, relatively painless and great follow up care. Highly recommend.

Absolutely over the moon with the service I have received from west minster medical group, I had Dr Sebastian that couldn’t do enough, but a special mention to the nurses, they went above and beyond to make the whole process go as well as it could. 10/10 would reccomend

The experience with Westminster Medical Group was great from the beginning. I contacted a few other hair transplant clinics and found Westminster to be the best in communication and in making me feel at ease with the treatment. This reassured me that they were the right choice for the procedure.

The day itself was smooth—I felt very comfortable, well taken care of, and the setting was private. I'm now almost 3 weeks into the recovery and everything has gone smoothly and the results are looking great. I would highly recommend Westminster Medical Group to anyone considering a hair transplant.

After researching for months and trying to find the best clinic around for FUE I came across WMG. I rarely post reviews and I am honestly so happy with the treatment and most of all the kind and caring team! They were so honest, knowledgeable and welcoming from the very first day I made contact with them. They provided me with all the information needed and are always a quick phone/email away for anything I needed to ask.

I came across so many different clinics and WMG just felt so different and most of all authentic. They don't pressure you, they listen and they take their time to make sure you're comfortable from start to finish. The team are excellent and Dr Sebastian is highly reputable and experienced which is why I was confident doing my fue here. The treatment room is huge and immaculate, they put so much effort into making sure everything is prepped and ready as they only perform on 1 person per day which is rare compared to other clinics.

Thanks to Teresa, Marzena, Debra and Barbara for all the information pre/post care, your expertise gave me the confidence to go ahead with the treatment. One of the best decisions I've made!